Privacy Policy

1. Introduction

Lectrax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our academic management platform, including our website, applications, and related services (collectively, the "Service").

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, password (stored securely in hashed form), role (lecturer or student), college or student ID, phone number, and profile details you provide during registration or in your account settings.
• Academic data: class sessions, course details, attendance records, test scores, assignment submissions, grades, continuous assessment calculations, and related academic records created or managed through the Service.
• Attendance and device data: attendance session participation, QR scan activity, timestamps, and device identifiers used to help verify attendance and prevent misuse.
• Payment and subscription data: subscription plan details, billing selections, transaction references, and payment status when you purchase a premium plan. Payment processing may be handled by third-party providers; we do not store full payment card details on our servers.
• Communications: information you submit through contact forms, partnership inquiries, support requests, or other correspondence with us.
• Technical and usage data: browser type, device information, IP address, log data, and activity related to authentication, security, and platform operations.

3. How We Use Your Information

• Provide, operate, and maintain the Service
• Create and manage user accounts and role-based access
• Enable attendance tracking, assessments, assignments, and academic record management
• Process subscriptions and payments
• Respond to inquiries, support requests, and partnership applications
• Send service-related communications, including account and security notices
• Monitor platform integrity, prevent fraud, and maintain audit logs
• Improve the Service, develop new features, and ensure reliability
• Comply with legal obligations and enforce our terms

4. Academic and Institutional Data

Lecturers and authorized institutional users may upload, manage, and access academic records for their classes and students. Students can access information related to classes they join. We process this data on behalf of users and, where applicable, the educational institutions they represent. Institutions and lecturers are responsible for ensuring they have appropriate authority to collect and manage student academic data through the Service.

5. How We Share Information

We do not sell your personal information. We may share information:

• Within the platform: between lecturers, students, and administrators according to role permissions and class enrollment.
• With service providers: such as hosting, authentication, database, analytics, email, and payment partners that help us operate the Service.
• For legal reasons: when required by law, regulation, legal process, or governmental request, or to protect the rights, safety, and security of users and the platform.
• In connection with business changes: such as a merger, acquisition, or asset sale, subject to appropriate confidentiality safeguards.

6. Data Security

We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. These measures include secure authentication, encrypted connections, role-based access controls, and audit logging. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal and academic information for as long as necessary to provide the Service, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and your relationship with the platform.

8. Your Rights and Choices

• Access and update your account information through your profile settings
• Request correction of inaccurate personal information
• Delete your account from Settings (Delete account), subject to legal and academic record obligations. Institutional academic records may be retained in anonymized form.
• Opt out of non-essential communications where applicable
• Contact us to exercise privacy rights available in your jurisdiction

9. Cookies and Similar Technologies

We use cookies and similar technologies to maintain sessions, remember preferences, support authentication, and improve platform performance. You can control cookies through your browser settings, but disabling certain cookies may affect Service functionality.

10. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party tools. Their privacy practices are governed by their own policies. We encourage you to review the privacy policies of any third-party services you use in connection with Lectrax.

11. Children and Students

The Service is designed for use in academic environments by lecturers, students, and institutions. Where students are minors, institutions and lecturers are responsible for ensuring appropriate consent and compliance with applicable education and child privacy laws.

12. International Users

If you access the Service from outside the country where our servers or service providers are located, your information may be transferred to, stored in, and processed in other countries. By using the Service, you consent to such transfers subject to applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at hello@lectrax.com or through our contact page.